This week’s guest is Pamela Tripp, Chief Executive Officer of CommWell Health, who often uses Chief Encouragement Officer as her title. Ms. Tripp is passionate about rural healthcare in NC and America. She and her team of colleagues at CWH have raised the profile of Health Centers as credible and invaluable providers of primary, high quality multidisciplinary, integrated care in NC and across the nation.
CommWell Health is a thriving healthcare organization receiving national recognition for service excellence and patient integrated care, offering medical, dental, behavioral health services, HIV/AIDS among 16 office locations spanning 6 counties in southeastern North Carolina.
“…the most pivotal thing in a turnaround is being able to change your culture.”
Pamela has been active in the NC legislative branches, and at the national congressional level advocating for rural community health centers vital mission, as long-standing member of the NC Community Health Center and the National Associations of Community Health Centers.
CommWell Health was the first community Health Center in the nation (2016) to receive the Governor McCrory’s Milestone One Malcolm Baldrige National Quality Award. In 2017, CommWell Health was awarded the Most Outstanding Rural Health Organization, the by the National Rural Health Association (NRHA), for excellence in areas of Culture, Quality, Finance and Governance as a safety net for the multiple southeast counties served by Medical, Dental, Behavioral Health, and HIV/AIDS services. Ms. Tripp recently received the BCBS Robert Gretzen Jr. Healthcare Leadership award, which came with an unrestricted donation of $25,000 to her organization.
Pamela is the author of “The Culture Cure: Transforming the Modern Healthcare System”, and to accompany her book a Master Mind Guide that will be released late summer 2017. Over 25 years Pamela Tripp also developed a Transformational Blueprint for healthcare organizations titled Corporate Transcendence. Ms. Tripp has been a returning speaker/panelist for the American College of Healthcare Executives (ACHE) supporting
healthcare leadership in NC and beyond. She is on social media, where she blogs on healthcare transformation and leadership. firstname.lastname@example.org.
This week’s guest is Dr. Mark Lindsay, an Assistant Professor of Medicine at Mayo Clinic College of Medicine. He has practiced at Mayo Clinic Health System Eau Claire since 1997 and has served as Quality Officer for Mayo Clinic Health System from 2006-2010 supporting Quality, Patient Safety and Service Excellence for 19 hospitals and 70 clinics in Minnesota, Wisconsin, and Iowa.
“We support critical access hospitals and urban hospitals in creating these models that benefit not only the acute care hospital but the critical access hospital and most importantly, the patients.”
Dr. Lindsay received his Master’s in Medical Management in 2004 from the USC School of Business. His Master’s project was development of 11 Transitional Care programs in Minnesota, Wisconsin and Iowa. He presently serves as Medical Director for Allevant supporting rural healthcare post-acute pathways.
This week’s guest is Christian Curtis with the Fort Peck Tribes Health Promotion Disease Prevention program (HPDP). Christian is a registered nurse who started working with the Tribes in August 2015. Her plan to continue to work for this program to assist in providing medical services to children on the Fort Peck Indian Reservation.
“Anytime you work with a cultural group or a native population, it’s important to know their history and what they’ve gone through as a people.”
Christian grew up on the Fort Peck Reservation and is an enrolled member of the Tribe. She graduated from one of the High Schools on the reservation in 2011 and continued her education at the Fort Peck Community College. While a student there, she was given several opportunities to pursue a nursing career. In August 2012, she continued her undergraduate studies at Crown College in St. Bonifacius, MN, where she graduated in May 2015, with dual degrees: a Bachelor of Science in Nursing and Christian Studies.
Christian chose to work for the HPDP program because of the unique opportunities to expand in providing services on the reservation. She loves the work and hopes to continue on this path in providing and enhancing healthcare for her community.