Lori Zindl is the President of efficientC, a comprehensive, software-as-a-service (SaaS) that provides healthcare organizations a single solution with unmatched performance.
“Beside your physical building, account receivables are your largest asset.”
Lori began her revenue cycle career in 1985 as a medical bill collector. She was amazed at the amount of bad debt sent to collection agencies which were still owed by third-party payers. She wondered why healthcare providers couldn't get paid by the insurance themselves, a question that ultimately led her to a revenue cycle consulting role.
In 1993, Lori founded her first company OS inc., to support revenue cycle services at hospital’s struggling with their collections. Never one to shy away from innovation, in the late 2000s she spearheaded the development of efficientC – a state-of-the-art claim processing and denial management software used by her own staff and rural hospitals across the country.
When Lori isn’t busy managing the day-to-day operations at efficientC and OS inc., she enjoys spending time on the speaking circuit educating healthcare leaders on revenue cycle best practices.